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Technical Support

Known Issues & Common Problems
Here you will find a list of the most frequent support questions we receive. This list is updated as new issues arise.

Knowledge Base/FAQ/
This is a compilation of questions and answers we have received from all facets of our customer support department. Content is derived from such mediums as forum postings, technical support calls/emails, and all in house research.

Service and Returns
In this area you can find information on how to return a product to MaxVision, Rugged Protable Computers LLC®, and our various service plans.

Setting up your MaxVision, Rugged Portable Computers Workstation
Puzzled on how to get your system up and running? It's easy! Use our step-by-step guide to help you through the process. Choose from M Class and X Class (PDF format).

Emergency System Recovery
This section contains detailed instructions on how to restore your system to the factory defaults in the event of data loss.

Contact a Technical Support Representative
If you have browsed our support area, and still cannot find the answer, feel free to contact one of our technical support engineers.

Software

Drivers
Click Here for Drivers

Bios Updates
Please contact Support for the most current and up-to-date bios for your system.

Software Updates
Please contact Support for the most current and up-to-date software updates for your system


Manual Downloads

These files are in PDF format. If you do not already have it, download Adobe Reader

MaxPac8261XL User Manual

MaxCube II User Manual

MaxPac 8000/8200 ML User Manual

MaxPac 8000/8200 SL User Manual

MaxPac XL Tripod Stand Option Setup Guide

MaxPac®M Class User Manual

MaxPac®8080/8090 M-Class User Operation & Maintenance Guide

MaxPac®8051 S-Class User Operation & Maintenance Guide

MaxPac®8241 XRA Class User Operation & Maintenance Guide

MaxPac®8250 XL-Class User Operation & Maintenance Guide

MaxPac® 9200-Series S-Class User Operation & Maintenance Guide

MAXPAC® 9210-Series S-Class User Operation & Maintenance Guide

TeraPac1 &2® User Operation & Maintenance Guide

TeraPac3® User Operation & Maintenance Guide

TeraPac3® Disk Numbering Scheme

UPS Power Management System User Operation & Maintenance Guide

MaxPac® 8230 XRA1/2/3 X-Class Training & Maintenance Guide

MaxPac® Dual/Triple-Screen 8220 XRA X-Class User Operation & Maintenance Guide

Contact Technical Support

Email: 
support@maxvision.com
Phone: 800.533.5805


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