Frequently Asked Questions
Find answers to commonly asked questions.
Every physical component, from cases to hinges and brackets is custom designed for our workstations and servers.
We started in 1993 and have been advancing tactical high-performance computing by never standing still and continually redefining what is possible in computer design and manufacturing.
Our computing systems incorporate high-performance COTS hardware. What makes our systems different is the engineering and design of the systems and enclosures. Every system is built to your specifications from the ground up.
Yes, our engineers work with you to identify and implement custom modifications that align with your mission objectives.
Our cases incorporate PRON® vibration isolation. Our in-house team designs and customizes the packaging using computer cutting equipment for maximum protection of tactical workstations, servers, monitors, and other peripherals. Our cases meet MIL-STED 810G requirements.
MaxVision quality assurance experts perform in-house testing and partner with nationally recognized third-party labs to validate equipment. Additionally, we adhere to our stringent ISO 9001-2015 protocols.
We offer telephone and email support to registered users as long as you own our products. If you are not the registered point of contact that’s not a problem. We can do that over the phone or through email.
We will replace or repair any defective parts during the first year free of charge, or if practical and all parties agree, we will ship your replacement parts and provide instructions to expedite repairs.